Take bookings online, keep the diary straight, and let the confirmations and reminders send themselves. Built for piercing studios, not adapted from a hairdresser’s.
Free while you set it up. No card until you take your first booking.
Clients pick from real gaps, not a grid of hopeful half-hours. Availability is worked out from your opening hours, each piercer's own hours, their time off and what is already booked — then narrowed to people who actually perform that service at that shop.
Every service carries a buffer, so the fifteen minutes after a piercing belongs to you and nobody can book into it.
Not usually. Not almost never. The moment a booking is written, the same chair is closed to everyone else — including the front desk taking a walk-in at the counter while somebody books the same time on their phone.
Held three ways: the request is serialised, the slot is re-checked as it is written, and the database itself refuses an overlap.
Somebody books, you confirm, and the emails go without anyone remembering. The reminder is decided the moment you confirm and scheduled for the day before — so if the booking moves or is cancelled, the reminder moves or dies with it.
Nobody gets “see you tomorrow” for an appointment they called off three weeks ago.
Walk-ins get a record at the counter. When the same person books online months later, the two are offered up to be joined rather than silently merged on a typed email address — and joining them keeps both sets of notes.
An allergy written against the walk-in record is exactly the thing a merge must not lose, so it does not.
Most booking software treats an appointment as a block of time with a name on it. A piercing is not that, and the difference is where the double-bookings come from.
One piercer, one room, everything that matters
A full shop with a front desk and a bench of piercers
Several shops under one roof
Some of what is listed above is still being built — the plan pages say which. You are never charged for a month in which the thing you signed up for did not exist.
Not yet. Deposits are recorded, carried through a reschedule and refundable, but taken in the shop rather than on the web. Card payments are the next thing being built, and this page will say so when they work.
Only to confirm. Anyone can browse your services, prices and free times without signing up — being asked to make an account before you know whether a studio has a Tuesday free is how people leave.
The slot goes back into availability immediately, and anything queued for it — the reminder in particular — is dropped. Whether clients can cancel themselves, and how much notice you need, is yours to set.
Yes. A move is a rebooking that keeps a link back to the original, so the deposit, the notes and the history come with it and you can still see where the appointment started.
Yes, and not only in the application code. Every record belongs to one studio at the database level, so a query cannot reach sideways into another shop's clients even by mistake.
Add your services, say when you are open, and you have a booking page. Everything else — the reminders, the deposits, the client records — follows from that.
Set up your studio